Yardi Service Level Agreement

Authorized access to Yardi Technology Yardi Technology is protected by copyright, trademark and other intellectual property laws. Use of Yardi Technology is subject to this AUP and the terms of your Authorized Licensee`s Authorized License Agreement with Yardi, including, but not limited to, restrictions on use, copying, disclosure, distribution, and decompilation; provided, however, that the terms of this AUP govern your access to and use of the Yardi Technology in the event of any conflict between this AUP and the applicable authorized license agreement with Yardi. No part of any Yardi Technology may be disclosed or reproduced in any form by any means without the prior written permission of Yardi. Yardi Technology may not be copied, modified, reproduced, republished, displayed, transmitted, sold, offered for sale or redistributed in any way without the prior, express written permission of Yardi. You must comply with all notices, agreements, information or restrictions contained in, associated with or in any way related to any Yardi technology. Yardi is a registered trademark, and the Yardi logo and product names are trademarks of Yardi. You agree not to display or use Yardi`s Trademarks in any way without Yardi`s prior, express written permission. Yardi Technology contains proprietary information about software processes, algorithms, and data models that are confidential information within the meaning of your Authorized Licensee`s License Agreement and constitute trade secrets and that are intended solely for the use of yardi by an Authorized Licensee solely for commercial purposes and no other purpose. You may not use the Yardi Technology or the Confidential Information available through the Yardi Technology to compete with Yardi, and you may not disclose it to a yardi competitor.

Any download or approved copy of yardi Technology must include the copyright notice that accompanies that Yardi technology. You cannot change the Any Yardi technology. You agree that Yardi Technology remains in the Yardi Cloud at all times and may not be deleted or copied to any other location at any time. You agree that all right, title and interest in and to Yardi Technology and all information contained therein, including all copyrights and other intellectual property rights inherent in or implied therein, are and shall remain the sole and exclusive property of Yardi at all times. In addition to implementing and supporting property management software, we offer a range of services, including SEO and PPC management, call center answering machine, and full-service bill processing and payment. No misuse of emails or other messages You will receive unsolicited mass emails or other messages, promotions, advertisements or solicitations (e.B. “Spam”), including commercial advertising and informational announcements, do not distribute, publish, send or facilitate the sending of unsolicited mass emails or other messages, promotions, sending or facilitation. Without the express permission of the sender, you will not change or hide any email headers or impersonate a sender. You will not collect replies to messages sent by another Internet service provider if such messages violate this Policy or that Provider`s Acceptable Use Policy. Yardi is committed to supporting its customers with world-class services. We view our relationships with our customers as partnerships to ensure that we continue to meet changing needs and provide the best solutions in the industry.

As an integral part of the global communities in which we operate, Yardi provides volunteer time and financial support to organizations involved in housing, health services, disaster relief and other humanitarian services. See how Yardi gives something back. Yardi Systems, Inc. and its affiliates (collectively, “Yardi”) provide their clients with a wide range of state-of-the-art investment and property management software solutions for all types and sizes of real estate companies. Some of these services include, but are not limited to: the Yardi Voyager technology platform, the RentCafe site manager, Yardi Marketplace, Yardi Client Central and a variety of related products and services available through YardiOne, including YardiOne (“Services”). YardiOne is the app`s dashboard for accessing services. This Acceptable Use Policy (“Policy” or “AUP”) governs your use of the Yardi Services and Yardi Technology (defined below). These Services may be subject to acceptance of additional terms of use (which you must agree to before you can use these Services) or additional policies, policies or rules, all of which are incorporated by reference into this Policy. Day-to-day operations are closely linked to asset and investment performance. For example, our solutions help attract and retain inmates through advanced marketing and online services.

E-invoicing significantly reduces the costs of collecting and processing rents. Our award-winning energy management systems reduce HVAC costs and ensure regulatory compliance without sacrificing comfort. By combining business intelligence at the investment, operational and financial levels, our platforms increase the value of funds that hold real estate assets. In addition to our in-house professional services group, Yardi works with many independent consultants around the world who can also help you with implementation and a variety of other services for your Yardi software. SaaS allows you to let us host databases, software upgrades, and maintain servers so you can focus on your core business. Choose from three different SaaS options and choose the level of database and network support you need for your Yardi solutions. Choose from two innovative property management platforms: Yardi Voyager and Yardi Breeze. Both include accounting, operations and ancillary services for residential and commercial portfolios.

Indemnify, defend and hold Yardi and its respective officers, directors, employees, shareholders, successors, agents, affiliates, subsidiaries and third parties, including advertisers, distributors, reference partners, service providers, licensors, licensees, consultants and contractors (collectively, the “Yardi Companies”) from and against all claims, liabilities, losses, costs, damages or expenses, including attorneys` fees and expenses. reasonable, free. arising directly or indirectly from or in any way with: (i) your access to and use of the Yardi Technology; (ii) infringements of this Directive; or (iii) any violation or violation of any party`s intellectual property, privacy, publicity, confidentiality or proprietary rights resulting from your use of any Yardi technology (collectively, the “Claims”). You are solely responsible for defending against any claim and paying any loss, cost, damage or expense arising out of the foregoing, both to third parties and to the Yardi Companies. Yardi has the right, in its sole discretion, to choose its own legal counsel to defend Yardi against claims (but this does not release your defense and indemnification obligations). You must notify Yardi immediately if you become aware of any actual or potential claims. You may not settle, alienate or enter into any proposed settlement or resolution against you (whether finalized or not) without Yardi`s prior written consent if such settlement or settlement results in any obligation or liability to Yardi. This policy is intended to protect Yardi`s intellectual property rights and describes certain prohibited uses of Yardi technology, whether directly or through another party, and under a signed and enforceable license agreement with Yardi or otherwise. This policy also protects the interests of Yardi`s customers and their customers, as well as the goodwill and reputation of all parties involved. By using Yardi technology, you agree to be bound by the latest version of this policy.

Yardi may, in its sole discretion, change this policy at any time by updating this page. By continuing to access or use the Yardi Technology after such a change to this Policy, you agree and agree to be bound by such modification. Therefore, we encourage you to periodically check this page for changes to this Policy. Your access to and use of Yardi Technology is subject to additional policies, disclaimers and reservations that may occur on the Services and that are incorporated hereby into this Policy by this reference. If you violate this Policy or authorize or assist others to do so, we may suspend or terminate your use of Yardi Technology. Our comprehensive customer support program provides professional services, systems implementation, training, technical support, custom programming, application hosting, etc. that are essential to maximize your success. .